When one of your buyers has opted-out from receiving Amazon buyer-messages:

  1. Feedbackz will automatically delete any Pending Emails associated with that buyer's order.
  2. In addition; the initial email sent from our app that was rejected due to opt-out will not be counted towards your monthly email credit.

It only takes a couple minutes to set this up - You'll simply need to set up an auto-forward of those Your message to a buyer could not be delivered emails to your Feedbackz Auto-Delete email address.

You can find your Feedbackz Auto-Delete email address inside your app under the Buyers section in the Opted page. (https://app.feedbackz.com/opted)

To help you set up an auto-forward for your email address; we've included a list of popular email providers below.